Data and AI

In the fast-paced digital world of today, data isn't merely a component of your business; it forms the essence of your competitive edge. The capacity to utilize this data, revealing hidden insights, distinguishes industry frontrunners.

This is where the influential impact of Artificial Intelligence (AI) is leveraged, and this is where our expertise shines.

For data driven enterprises looking to create exceptional customer and employee experience, SBA provides modular and sustainable AI solutions that are

Easy to adopt
Trusted, governed, secure and ethical
Focused on augmenting human intelligence, not replace it
Trained on your quality enterprise data
Transformative
By helping you gain a truly competitive edge over the market

Solutions and Services

Data orchestration and Management

Database Consulting and management
Data fabric architecture for self service
Data warehousing, Data Lakes and Lakehouses
Partner ecosystem services - Migration, administration, performance tuning, security and compliance services

Business Intelligence and Analytics

Cognos Analytics for enterprise BI, reporting, and augmented analytics with inbuilt AI
Integration with SAP Analytics Cloud, other BI tools, data sources and applications
Custom report development and dashboard creation
Data modeling and ETL/ELT services
Training and enablement services

Intelligent IT Automation

Enterprise Observability for application performance and Infrastructure quality management
AI powered Cloud and Finops
Incident management & sustainable IT
ML services and ChatOps for streamlined IT service management

Enterprise ML and Generative AI

Customer care and call center modernization
Retrieval Augmented generation for knowledge self service
Conversational AI and virtual assistant development
Development and deployment of ML models
Responsible AI and model governance consulting
Integration with enterprise systems and Application
Data preparation and feature engineering services

Industries

Manufacturing

Data Efficiency & AI Insights

Predictive maintenance
Supply chain optimization
Cloudera workload optimization
SAP observability
High performance Analytics on premises
AI assistants

BFSI

Customer Care
Virtual Agent, conversational search, Agent assistance
App Modernisation
Code, AIops, Finops
Digital Labor
Fraud, Risk, Wealth management, Compliance

Call-center Modernization

Speech transcription
Voice agent - speech synthesis
Agent assist - productivity and morale
Sentiment and call center analytics

Media

Generative AI language tasks
Content creation
Summarization
Entity Extraction
Classification
Productivity & Efficiency gains, Cost savings

We build our solutions on the industry leading watsonx platform.

Watson Assistant

IBM Watson Assistant is a conversation AI platform that helps you provide customers fast, straightforward and accurate answers to their questions, across any application, device or channel.

Watson Discovery

IBM Watson Discovery is an award-winning enterprise search and AI search technology that breaks open data silos and retrieves specific answers to your questions while analyzing trends and relationships buried in enterprise data.

Instana

Instana Observability (Instana) is a fully-automated application performance management (APM) solution designed for the challenges of managing microservice and cloud-native applications. Instana automatically makes your applications and services visible, provides context to that observed information, and then enables you to take intelligent action based on that information.

Cognos

Unleash the power of your data through AI-driven automation and insights in Cognos Analytics. The natural language AI assistant is ever-present, allowing you to describe your data needs and have Cognos Analytics generate compelling visualizations. Simply pose a question or hypothesis, and let AI provide the insights you require.

Turbonomic

Turbonomic is a software platform that helps organizations optimize the performance and cost of their IT infrastructure, including public, private and hybrid cloud environments. With Turbonomic, you can: Continuously automate optimization actions in real-time without human intervention.