Securing Medical Data and Improving Incident Response: SBA Helps Leading Health tech company implement IBM Qradar

Securing Medical Data and Improving Incident Response: SBA Helps Leading Health tech company implement IBM Qradar
Committed to delivering efficient and cost-effective solutions, our client is a leading provider of revenue cycle management and medical coding services. Specialized in handling complex medical billing and coding tasks, our client leverages technology to help healthcare providers to focus on delivering high-quality patient care. Based out of Chennai, their innovation is matched only by their commitment to compliance, security, and confidentiality.


With a complex network infrastructure spread across multiple locations, gaining visibility into its entire network, including endpoints, applications, and devices was a challenge. Being in an Industry considered to be prime targets for cyber threats, significant number of resources was consumed for false positives. This resulted in delays. Add to this operational challenges and compliance burdens (HIPPA and PCI-DSS), requiring the company to monitor and manage sensitive data.

Business Needs

A robust security intelligence platform that could provide real-time threat detection, incident response capabilities and also:
  1. Enhance cybersecurity posture
  2. Reduce risk
  3. Ensure confidentiality, integrity, and availability of its critical data assets.

The Solution

SBA and IBM designed a customized IBM Qradar solution and deployed it across the client's entire network infrastructure, including endpoints, applications, and devices. IBM Qradar is a security intelligence platform that helps organizations detect and respond to potential security threats in real-time. Apart from reducing false positives and prioritizing high-risk threats, the platform provides a single view of an organization's security posture, enabling security teams to proactively identify and remediate vulnerabilities before they can be exploited by cybercriminals. IBM Qradar also helps organizations achieve compliance with industry regulations and standards by monitoring and managing access to sensitive data.
IBM Qradar was configured to collect and analyze log data from various sources, such as firewalls, servers, and switches. After integrating the platform with the client's existing security tools and systems, platform's configuration was optimized and its algorithms was fine-tuned to reduce false positives and prioritize high-risk threats. Finally, training was given to ensure the client had the skills to operate and maintain IBM Qradar. SBA continues to provide ongoing support and maintenance to ensure the platform continues to function effectively over time


  1. Real-time threat detection
  2. Reduced false positives
  3. Prioritized threat response
  4. Compliance management
  5. Single view of security posture