Case Studies

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SBA, with its experience, able to ensure the customer gets the right solutions at the right price thus the Solutions are Simplified. In a nutshell, SBA's simplified solutions maximize efficiency and deliver real business value to your organization in line with your organisational goals.

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Onsite helpdesk, Server & Desktop Management

Client segment – Architecture

Client organization type – SME with 300+ users

Client requirements – Manage DC infra & MS Exchange mailing services.

Our pre-sales support – NA

Components involved – Kaseya ITSM & Desktop management tool.

Solution / Implementation

Provided engineers on-prem on shift basis as per customer requested timings | We use our Kaseya tool for ticketing, incident management, patch management of servers/ desktops & remote desktop management | The infrastructure services required for managing their production includes MSAD, Mcafee AV, PaloAlto Firewall, etc

Value to client IT

Peace of mind as IT infra & desktop management is offloaded to SBA | consultation as & when the infrastructure needs improvement Business Value to client – Increase in Productivity due to proactive monitoring & management of business critical services | Company image defamation risk is minimized by timely patching of devices & OS to ensure low vulnerabilities | Use It resources manage more business critical application aspects rather than fire fighting daily activities which are offloaded to SBA.

Enterprise Virtualization for SAP

Client segment – A large windmill manufacturer

Client organization type – SME

Client requirements – Infra for SAP ECC | Limited DC space.

Our pre-sales support – Sizing Hardware

Components involved – Blade solution, storage & tape library from IBM | Data protection with Symantec Netbackup | Vmware for virtualization.

Solution / Implementation

Datacenter in a single rack implementation | Vms & OS as per application best practices | Configuration of backups as required by application team

Business Value to client IT

Consolidated multiple applications subsequently (HRMS, DMS, Scada related appl) | Single dashboard management | subsequent investment on vcOPS (now vRealize) to improve efficiency.

Mailing Solution

Client segment – BFSI

Client organization type – Private Bank

Client requirements – Mailing solution for 2000+ users.

Our pre-sales support – PoC

Components involved – Zimbra (Opensource).

Solution / Implementation

Implemented the mailing solution at DC & DR | Configured categories/ groups of users to set quotas & permissions | Replication to DR every 4hrs | Backup scheduled on daily basis | The solution is also integrated with their applications for auto mailing purpose

Value to client IT

Ease of management provided by the solution | Using Zimbra Network edition with enterprise support for a cetain set of users who require enterprise features.

Business Value to client

Cost effective opensource solution with SBA support | Ensures Business continuity based on RTO/ RPO requirements by regular DR drill tests.

Network Management Solution

Client segment – BFSI

Client organization type – Private Bank

Client requirements – Monitoring of network devices across all branches & ATMs.

Our pre-sales support – PoC & customization demonstration of the NMS tool

Components involved – Nagios XI (Opensource with enterprise support).

Solution / Implementation

Implemented the tool | Configured categories/ groups of users, hosts & services to monitor in an effective way | Customized certain checks as per customer requirement | Added all necessary network devices, WAN routers across branches & ATMs to analyse the availability & bandwidth consumption | Later the same tool is being used for server & services monitoring.

Value to client IT

Visibility of the entire network & the outages.

Business Value to client

Cost effective opensource solution with enterprise support | ability to take Informed decisions on any bandwidth upgrades or WAN SP changes based on SLA breach | Ensures business productivity/ availability by capacity planning & predicting requirement for future based on trends.

Virtualization on HCI

Client segment – A leading Healthcare Backoffice processing

Client organization type – SME

Client requirements – Availability & scalability

Our pre-sales support – Sizing & helping customer choose the right software edition / features

Components involved – Vmware for virtualization | Nutanix for HCI

Solution / Implementation

Initially virtualized infrastructure to improve availability of services | subsequently address scalability & storage performance issue with HCI

Value to client IT

Ease of management | HCI reduces any fork-lift migrations in future expansions or generation changes

Business Value to client

Agility to line of business managers | Minimised unplanned downtime so more productivity to business | Quick ROI achieved with HCI | Easy scaling out reducing even the planned downtime

DC build & IT Infra Management

Client segment – Manufacturing (Boiler Auxilary for power stations)

Client organization type – PSU

Client requirements – Tech refresh of existing hardware which involves migration of HP-UX based ERP to x86 platform

Our pre-sales support – Consultation on feasibility of migration, effective design & sizing based on license consideration

Components involved – Smart Rack solution from Vertiv | Server, Storage, ToR networking & tape infra from Dell | RedHat for their DB workload | Symantec Netbackup | Vmware for virtualization | Passive networking | NMS using Nagios Core

Solution / Implementation

DC is restructured from traditional to smart row racking infra. New near DR is built from the 4 walls given to us & using smart rack solution | Configuring Linux based clusters for DB & Vmware clusters for appln across DC & NDR | Configuring storage & replication between DC & NDR | Configuring backups to tape | Configure Network monitoring tool for round the clock monitoring & alerting | positioned redhat certified engineers on shift basis to address the various processes of ITSM

Value to client IT

Cost effective solution | Datacenter power cooling is controlled & minimized | peace of mind as IT infra management is offloaded to SBA

Business Value to client

Power/ cooling cost minimised | Highly resilent solution to ensure high business continuity | Our engineers do the IT infra housekeeping so that client can concentrate on business application improvement

Datawarehouse on HCI

Client segment – BFSI

Client organization type – A leading private Indian bank

Client requirements – Infrastructure for datawarehouse applications | application based on opensource (Greenplum) | storage has to scale a lot | limited rack space

Our pre-sales support – Sizing the most economical model that fits this project’s budget

Components involved – Vmware vSphere for hypervisor & vSAN for SDS, HPE server hardware

Solution / Implementation

Configured servers, hypervisors & the software defined storage | Implemented failover mechanisms | migrated their workload

Value to client IT

Ease of management | HCI reduces any fork-lift migrations in future expansions or generation changes

Business Value to client

Agility to line of business managers | Minimised unplanned downtime so more productivity to business | Quick ROI achieved with HCI | Ability to scale out as with minimal downtime as you grow | 50% savings in rack space, hence reduce colo costs

Patch & Desktop Management

Client segment – Telecom

Client organization type – MNC (UK based)

Client requirements – Patch management for around 4000 servers & entire desktop management for around 6000+ desktops

Our pre-sales support – Design of positioning the edge servers to cater efficiently the patching service for all servers & desktops in their branches across the globe

Components involved – ManageEngine Patch Management Plus & Desktop Central

Solution / Implementation

Implemented (through remote) the tool across multiple servers | Configured patching policies for the different set of OS’s in their infra | KT done to their team who will manage the infra post implementation

Value to client IT

Effective single patch management solution for their entire IT infra (server & desktops) across globe | Remotely Manage desktops across globe 24x7 from any location

Business Value to client

– Fast resolution of desktop issues using remote desktop increases productivity with less IT staffs | Company image defamation risk is minimized by timely patching of devices & OS to ensure low vulnerabilities

ERP on HCI

Client segment – A leading logistics firm

Client organization type – SME

Client requirements – Hardware refresh of servers and equallogic storage | Rampco ERP.

Our pre-sales support – Right sizing the solution

Components involved – Vmware vSphere for hypervisor & vSAN for SDS | Commvault for data protection.

Solution / Implementation

Configured servers, hypervisors & the software defined storage | Implemented failover mechanisms | configured commvault backup based on application team schedule templates & business need

Value to client IT

Simplified management | Seamless performance | scalability | reduced rack space

Business Value to client

Agility to line of business managers | Minimised unplanned downtime so more productivity to business | Quick ROI achieved with HCI | Ability to scale out as with minimal downtime as you grow

Building agile DC

Client segment – Automotive

Client organization type – R & D

Client requirements – Need to deploy private cloud to ease provisioning, enhance agility | increase DC security

Our pre-sales support – NA

Components involved – vCloud suite for optimized provisioning | Vmware NSX to enhance inter-VM security & API integration for threat protection.

Solution / Implementation

Implemented the private cloud solution in their owned hardware | Created blueprints for easy provisioning

Value to client IT

Network flow visibility | easy provisioning & management | capacity planning & reclamation of unused resource through the vROPS functionality

Business Value to client

Agility to line of business managers | Minimised unplanned downtime so more productivity to business | The east-west traffic control helps in minimising threats to business data & services from malwares/ hackers trying to take advantage from a compromised system

Security Analytics

Client segment – Construction

Client organization type – Enterprise

Client requirements – To have threat visibility and act proactively to protect datacenter assets

Our pre-sales support – Sizing based on no. Of devices, event log retention, etc

Components involved – Mcafee Enterprise security manager with ELM & ACE.

Solution / Implementation

Integration with various security devices, Microsoft AD & other windows servers | custom parsing for unsupported devices | Correlation rules using various datasets | Custom dashboards for creating visibility across different departments

Value to client IT

Single dashboard management of logs & threats

Business Value to client

Helps in Forensic analysis & find the root cause of security breach | building a SOC team will help in corelating the flow & patternising it so that such traffic could be blocked thereby preventing any security attacks

Datacenter Security

Client segment – BFSI

Client organization type – A century old private bank

Client requirements – To improve datacenter security & have visibility into network data.

Our pre-sales support – POC

Components involved – Palo Alto Networks NextGen firewall.

Solution / Implementation

Create isolated networks for each of various stake holders | protect the networks using PaloAlto NGFW | Enable application based filtering/ SSL inspection | migrate existing VPN tunnels | Enforce zero trust policies | manage them using central management console | zero day threat protection using on-prem wildfire

Value to client IT

Manage all firewalls from a central management console thereby correlating

Business value to Client

High security assured for all the north south (perimeter) traffic flow.

Application Security

Client segment – BFSI

Client organization type – A microfinance & insurance organization

Client requirements – To protect online portals from web based attacks.

Our pre-sales support – NA

Components involved – F5 Big-IP based advanced web application firewall

Solution / Implementation

Understand customer applications | work with application team | implement F5 for load balancing, SSL offload and advance WAF functionality | use system learning module to classify underlying threats | Identify false positives & false negatives | enabled blocking mode for WAF

Value to client IT

Ease of protection

Business Value to client

High security assured for all the web traffic flow | Ensure high load connectivity due to the efficient load balancer

What our customers say?

It is been a pleasure working with SBA Info Solutions, our association with them is from the year 2001. We have seen that they were customer centric and have also grown with technology and solutions have updated themselves to meet our expectations in the areas of Data Center & Enterprise IT Infrastructure, Solutions & Related Services. Today they are more solution based rather than product or device selling, in the new avatar of SBA. Wish them All the BEST!